A1: You will need to be there during the whole process because ultimately it is your decision what brings you joy and what you want to keep.

For some of the organising you don’t need to be there, for example organising the setup of your kitchen or the organization …

A2: I can research charity shops, companies that will accept certain items and help you bag these up ready for you to drop off. I can take a few things to a charity shop. I am not able to take anything to the recycling canter as I don't have a waste licence.

A3: Absolutely not. I ask you to look at items and ask yourself ‘does it have a purpose, and ‘does it bring you joy’. Marie Kondo has set up her own methods and her whole philosophy is to look at what brings us joy! Declutterology is my own ‘ology’ amongst many …

A4: You can give me a tour of your home if you wish or just the area you want decluttered. I tour of your house, space, gives me the chance to see how you live your life, where some of your frustrations lay or why your space makes you feel overwhelmed. Remember …

A5: I will send you a booking form to get all your details after the 30 minute free online consultation, followed by an invoice for a 50% deposit in order to secure your date.

A6: The Art of the Decluttered Space & the Science

of a Carefree Mind - Declutterology

Using my understanding of the impact of clutter on our lives, together with my methods to resolve clutter issues and to restore the home-contentment balance, I have made it my …

A7: You don’t! We are very practiced at making use of and utilising existing storage from around a property. More often than not, it is possible to improve a space without having to source additional items. You may find as we declutterer and rationalise what you …

A8: I certainly don’t guilt you into getting rid of things. I have heard clients say that was how family members made them feel. I also understand that some clients are hoarders and that objects can bring comfort and security. I am not a professional in hoarding …

A9: I am not a registered KonMari professional with Marie Kondo. I do however believe in the Japanese methodology she has introduced to the world. 

I am a member of APDO (Association of Professional Declutterers & Organisers). I use the KonMari Category method of …

A10: I like to use the KonMari, Marie Kondo methods of decluttering by category. But I also declutter by room and even declutter a cupboard if that is all my clients are mentally ready to tackle. Decluttering everything I find is the way to change your life, to …

A11: The area Declutterolgy covers is: Derbyshire, South Yorkshire, Peak District. After the first 10 miles (location start is Matlock, Derbyshire) there is a charge set by DVLA of 45p/mile on top of the booking fee.

A12: I use a virtual booking in two ways. The first is a Free 30minute call or Zoom/Skype/WhatsApp call to discuss your situation, life style and why you want your home (includes garage, shed, workshop, attic) to be decluttered. After this book a session and I …

A13: Once the initial 3 hour session has been complete I can leave you with homework tasks for you to carry on with your declutter sessions over a period of days or weeks and hold you accountable with 30-minute follow up calls or emails once a week for a month at …

A14: It helps if you just do the washing up but don’t start to try and find homes to put it away in as this may be part of your clutter issue that I need to see. I really need to observe how you are all living your life so that I can come in and see how we can …

A15: A deposit of 50% is paid on booking. My cancellation policy is: (1) You can cancel for any reason up until 4 days (96 hours) before your session with a cancellation fee of £35, which will be taken out of your deposit. (Less than 4 days you will lose your 50% …

A16: Yes, Declutterology holds a Professional Indemnity & Public Liability Insurance. This insurance is recognised by APDO, Association of Professional Declutterers & Organisers.

A17: No, I am not a registered Konmari consultant. I like to some of Marie Kondo's methodology because I believe it works. I quote from Marie Kondo’s book ‘The life-changing magic of tidying’ throughout my material. I am a member of APDO, Association of …

A18: I would like to take some before and after photos so we can look back through and see what progress has been made. I do on occasion ask if I can use images for my portfolio, for the website and for marketing reasons but will not do so unless we have prior …

A19: Everyone wants to see an amazing looking organized, decluttered home to inspire you to make the step to get it done for yourself. So, I have carefully used a mixture of photos to show real life and photos where the psychology is to show you how a calm …

A20: I come in before you move to help you declutter your possessions rather than helping with the move itself. I can give you advice whilst we are decluttering on how to pack up your items for a successful move.

A21: I am registered for GDPR and follow all rules for data protection by law. If I need to pass on your details to a third party for cleaning work or other services this is agreed with yourself first in writing, otherwise your details are never passed on to a …

A22: You may have a relative who is excellent at selling things on eBay and will take your things away and if not sold will take to a charity shop. There are dress agencies, charity book shops, sell at a car boot sale, Facebook local marketplace. Keep an area to …

A23: As we are decluttering to free up your space so that it can be used more effectively we don’t recommend that you start buying storage solutions. Declutter first and then look to buy storage solutions if you need them. Often we find storage solutions during …

A24: It is helpful if you have a stack of bin bags in for either throwing items away or bagging up items for charity.

A25: I am not a professional in these fields. I have taken an online course with the University of Derby to learn more about ADHD and Autism.

 I will firstly listen to you. Listen to what makes you feel stressed or understand how autism means you live your life. …